Privacy Policy

Privacy Policy

Introduction

Welcome to https://on-the-border-regular-salted-chips.chicagotortillachips.com (referred to as “On The Border Regular Salted Chips,” “we,” or “our” in this Privacy Policy). We are committed to protecting your privacy and ensuring the security of your personal data. This policy explains our practices regarding the collection, use, and disclosure of information from users visiting our website and interacting with our services.

Scope

This Privacy Policy covers all aspects of our online presence, including but not limited to:

  1. Our official website at https://on-the-border-regular-salted-chips.chicagotortillachips.com.
  2. Any applications or mobile apps associated with our services.
  3. All services and products offered through our platform.
  4. Interactions between users and our team via emails, calls, texts, or social media platforms.

Please note that this policy does not extend to third-party websites or services linked from our platform. These external resources have their own privacy policies, and we encourage you to review them before providing any personal information.

Processing Activities

This policy outlines the ways in which we process personal data when:

  1. You use our applications or services as an authorized user.
  2. You visit our website(s) linked to this Privacy Statement.
  3. You engage with us through communications like newsletters, emails, phone calls, or text messages.

Personal Data Collection

On The Border Regular Salted Chips collects various categories of personal data from users:

  1. Account Information: This includes your username, email address, and password used to access our services.
  2. Payment Information: Details such as credit/debit card numbers, expiration dates, and billing addresses are collected for processing transactions.
  3. Financial Information: We may gather data related to your financial status or investment preferences (if applicable) to personalize our services.
  4. Purchase Information: Records of products purchased, quantities, prices, and purchase dates are maintained for order fulfillment and analytics.
  5. Mobile Device Identifiers: Unique device identifiers, such as IP addresses, mobile phone numbers, and device tokens, may be collected to enhance user experience and deliver personalized content.
  6. Location Data: With your consent, we access your location data to provide location-based services and tailored recommendations.
  7. Feedback and Reviews: Personal insights, comments, and reviews you share with us help improve our products and services.
  8. Social Media Information: When you interact with our social media accounts, we may collect personal data from your social media profiles (with your permission) to streamline account creation or provide personalized content.
  9. Product Information: Details about the products you show interest in or purchase help us improve product recommendations and customer service.

We acquire this data through direct user input, interactions with our systems, and automated technologies like cookies and tracking pixels. Additionally, third-party partners may share personal data with us, but they are bound by their respective privacy agreements.

Cookies

Cookies are small text files stored on your browser or device to enhance your browsing experience. We use cookies for several purposes:

  1. Strictly Necessary: These cookies enable core functionalities like logging in and navigating through our website.
  2. Preference: They remember your preferences, such as language settings and display options.
  3. Analytics: Analytics cookies help us understand user behavior, track website performance, and provide insights for improvement.

Users have the option to control non-essential cookies through our Cookie Manager, allowing them to customize their privacy settings.

Retention and Deletion

On The Border Regular Salted Chips retains personal data as necessary for the fulfillment of various legal, business, or contractual obligations. We adhere to data retention policies that specify how long we keep different types of information:

  1. Account Data: As long as your account remains active or until you request its deletion.
  2. Transaction Records: Typically for a period of 7 years due to tax and accounting requirements.
  3. Customer Service Records: Up to 5 years to provide better service and resolve disputes.
  4. Analytics Data: Retained anonymously for up to 18 months to improve our services over time.

Once the retention period expires or when you request data deletion, we securely delete or anonymize your personal information unless required by law to retain it.

Security of Your Data

We implement robust security measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction:

  1. Encryption: We employ encryption protocols to secure sensitive data during transmission and storage.
  2. Third-Party Processing: We engage trusted third-party service providers who follow strict privacy and security standards to process data on our behalf.
  3. Access Control: Only authorized personnel with legitimate business needs have access to personal information.

Children’s Privacy

Our services are not intended for children under 18 years of age. We do not knowingly collect or solicit personal data from minors, and we encourage parents and legal guardians to supervise their child’s online activities.

Your Rights

Depending on your jurisdiction, you may have specific rights regarding your personal data:

  1. Access: You can request access to the personal data we hold about you.
  2. Rectification: If your data is inaccurate or incomplete, you are entitled to its correction.
  3. Erasure (Right to be Forgotten): In certain circumstances, you can ask for the deletion of your personal information.
  4. Restriction: You may limit our use of your data in specific situations.
  5. Data Portability: You have the right to receive your personal data in a structured format or to transfer it to another controller.
  6. Objection: You can object to processing your data for specific purposes.
  7. Non-Discrimination: You cannot be discriminated against for exercising your privacy rights.

To exercise these rights or if you have any data-related queries, please contact our Privacy Team via email at contact@on-the-border-regular-salted-chips.chicagotortillachips.com or by mail to our registered address.

Changes to Privacy Policy

On The Border Regular Salted Chips reserves the right to update or modify this Privacy Policy at any time. Any significant changes will be posted on our website with an updated effective date. We encourage you to review this policy periodically for the latest information on our privacy practices.

Contact Information

For any questions, concerns, or requests related to this Privacy Policy or your personal data, please contact us:

  • Email: contact@on-the-border-regular-salted-chips.chicagotortillachips.com
  • Mail: [Our Physical Address]

We value your trust in our commitment to privacy and security. By using our services, you acknowledge the practices described in this Privacy Policy.